Organizational Culture Impact on Business-IT Alignment: A Case Study of a Multinational Organization

Abstract

Importance of BITA has increased over the past few
years. However, achieving and maturing BITA still has
apparent difficulties. Therefore, research efforts resulted
in a number of theoretical models that can be applied as
supportive tools for assessing different components of
BITA. Most of these efforts have been produced either in
Anglo-Saxon Countries or based on their experiences.
The purpose of this paper is to explore the impact of
organizational culture on maturity of BITA. The paper
relies on the nine dimensions of Project GLOBE to
understand societal as well as organizational culture. It
also relies on the bottom-up comprehensive approach of
Luftman's Strategic Alignment Maturity Model to
understand organization’s alignment components. To
fulfill the purpose of this study, a comparative analysis
has been carried out between two subsidiaries of a
multinational organization with a federal organizational
structure that operate in Egypt and Sweden. The results
shows: a) a potential difference in how different
components of BITA are interpreted and implemented in
different organizational culture, and b) that the impact of
organizational culture on BITA maturity is more complex
than what is expected especially on variables that require
social interactions.

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